Conditions d’utilisation

1. Information We Collect

We collect two types of information: Personal Information and Device Information.

🔐 Personal Information

When you place or attempt to place an order, we may collect:

  • Full name

  • Billing and shipping address

  • Payment information (such as your credit or debit card details)

  • Email address

  • Phone number

💻 Device Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type

  • Time zone

  • Cookies installed on your device

  • Pages visited, products viewed, search terms, and referring websites

  • Your interactions with our website

2. How We Use Your Information

📦 Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you

  • Provide customer support

  • Send promotional offers and product updates (with your consent)

  • Detect and prevent fraud

📊 Device Information

We use this information to:

  • Analyze website usage

  • Improve and optimize our services

  • Enhance your browsing experience

  • Measure the performance of our marketing campaigns

3. Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our website and provide our services, including:

  • Payment processors

  • Email service providers

  • Web hosting providers

🔒 We never sell, rent, or trade your personal information.

We may also disclose your information when required by law or when necessary to protect our legal rights or the safety of others.

4. Behavioral Advertising

We may use your information to provide you with personalized advertisements through platforms such as Google Ads and Facebook Ads.

For more information about targeted advertising or to opt out, please visit the Network Advertising Initiative opt-out page.

5. Your Rights

If you reside in the United Kingdom or the European Union, you have the right to:

  • Access your personal information

  • Request that your information be corrected or deleted

  • Object to certain types of data processing

To exercise any of these rights, please contact us using the email address below.

Please note that your personal information may be transferred outside the United Kingdom or the European Union, including to the United States.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in applicable laws

  • Updates to our internal business practices

  • Operational requirements

Any significant changes will be posted on this page. We encourage you to review this Privacy Policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact us:

VitalHair

✉️ Email: vitalisante1@gmail.com